FAQ (Frequently Asked Questions)

Q: How long does it take to process my order?

A: Orders are processed within 3–5 business days (excluding weekends and holidays).

Q: What shipping carriers do you use?

A: We ship with USPS, UPS, and Pirate Ship.

Q: How can I track my order?

A: Once your order ships, you’ll receive a confirmation email with tracking details.

Q: Do you accept returns or refunds?

A: No — all sales are final. If your order arrives damaged or incorrect, contact us within 2 days at vinspiredalways@gmail.com

Q: Can I cancel my order after checkout?

A: Orders cannot be cancelled once placed.

Q: What if my package is lost or delayed?

A: Once your package is handed to the carrier, delivery is their responsibility. If your package is delayed or lost, please reach out to the carrier directly using your tracking number.

Q: Do you ship internationally?

A: Currently, we only ship within the U.S. .